Shipping & Returns


Halo Clear offers free standard shipping via FedEx within the United States. Upgraded shipping options are available at additional cost for customers who wish to receive their products faster.

Halo Clear does not currently offer shipping to countries outside the USA. If you live outside the USA and want to try Halo Clear, please send us a message so we can add your country to the list of places we are working on selling to!

Shipping Times and Rates

Please note all times are estimates only and not guarantees. Shipping times may vary due to order volume, time of year, weather, and COVID-19 delays. These delivery times do not include processing time. Halo Clear ships all orders within 3 business days.

Shipping optionEstimated delivery timePrice
Standard Shipping7 to 10 business daysFREE
Express 2 Day Shipping2 business days $5

How do I Check My Order Status?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 10 business days of receiving your shipping confirmation email, please contact us at with your name and order number, and we will look into it for you.

Returns and Money Back Guarantee

Halo Clear offers a 30-day money back guarantee on both the Topical Kit and Acne Treatment System. If you are not satisfied with your Halo Clear experience, contact us to initiate a return. Returns must be initiated within 30 days of your purchase to qualify for the money back guarantee. Use our contact form here and put your order # in the subject line so that we can get back to you as soon as possible!

Halo Clear will provide a pre-paid shipping label to customers who wish to return their product. Products must be shipped back to Halo Clear and inspected for quality purposes before a refund can be issued. Once this process is complete a credit will be applied to the customer’s original method of payment.

Please note the money back guarantee is valid only for customers’ first order with Halo Clear.